Pat Part 3 Reflective Exercises

Taking Action

So far we have considered how we identify people at risk of being cold in their home, and we have thought about what influences their decisions and behaviour. In Part 3 we would like you to think about what action needs to be taken to improve the situation for people like Pat. It is not appropriate to everyone who works with or supports older people to be experts in energy, housing or health. What is important is to know how we can help people access the help they need. In order to do this we need to assess, refer and work together with others. Partnership working is essential if we are to ensure all older people are living in appropriate temperatures for physical and mental health.

Part 3 Question 1

Reflections on Question 1

Part 3 Question 2

Reflections on Question 2

Part 3 Question 3

Reflections on Question 1

Part 3 Question 4

What are the two most important learning points that you are taking away from this? The Pen Portraits resonate with people in very different ways, some people recognise similar people with in their own families or friends, while others think about people they visit in the communities that they work in. The Pen Portraits identify reasons why people may be cold in their homes for different reasons but all highlight areas where action and response is required.

Now use your log book to record your reflections in response to this question.

Reflections on Question 4